Support for the Soonertrack system has been transitioned from the project team to the operational departments as per below.  depending on the nature of your question, you may direct your email to the following entities: 

  • For general ouhsc login or account issues: or 271-2203.
  • For general system questions, or to report an error or issue:
  • For feedback, comments, and suggestions:
  • For specific questions about a routed agreement or grant:
    • Office of research administration: or 271-2090
    • Office of admissions and records: or Lisa Merrell, 271-2359
    • College of medicine, graduate medical education office: Leisa Burton or Melissa Pachucki 271-2265
  • Many answers can be found at  (additional support documents coming soon!